Privacy policy

When you visit our website, personal data is collected, processed and used. With this data protection information, we wish to emphasize our commitment to manage your data in a secure and reliable manner and to clarify how we use our customers’ personal data. We comply with the provisions of data protection legislation.

WHAT IS PERSONAL DATA

Personal data is information that can be attributed to you. These include, for example, information such as name, address, email address and telephone number.

In addition, during each visit to our website, further data is collected automatically for technical reasons, such as the IP address, which the internet access provider has on your computer for connecting to the internet, or information about the website from the which you visited our offer, or in relation to the internet browser used by you (technical information). This technical information may, in individual cases, constitute personal data.As a general rule, we use technical data, however, only to the extent that this is necessary for technical reasons, for the operation and protection of our website against attacks and abuse, as well as in pseudonymous or anonymous form for statistical purposes.

HOW WE USE YOUR PERSONAL DATA

We collect, process and use your personal data, in particular when you visit the registration page, when you place an order, or log into an existing customer account, or when you order products on We only use your data in accordance with the applicable legal provisions and this policy privacy, as well as with your consent, as the case may be. In many cases, data is also only used in pseudonymous or anonymous form.

Visit our website

  • Log files
    During your visit to the pages of , the following data will, as a rule, be stored for technical reasons in so-called log files:
  • The IP address (Internet Protocol address) of the access computer
    • the website from which you visit us (recommendation)
    • our websites you visit
    • the date and duration of the visit
    • browser type and browser settings
    • operating system

All of the above is saved automatically with the use of cookies. You can unsubscribe at any time by clearing the browser. Data will be stored for 12-48 months for statistical purposes only. The platform we use is Google Analytics. see more at https://www.google.com/policies/privacy/.

  • Use of Cookies
    We use so-called cookies on our websites. Cookies are text files that allow us to make your visit to our website as comfortable as possible. This includes, for example, the default settings for the presentation of our website or shopping cart functions, as well as the possibility of single registration, so that you only have to register on our website once, even when you want to use the offers products of our partners. Cookies contain a unique combination of letters/numbers that identifies the browser used by you.These cookies are stored on your computer temporarily and are only transmitted to our server when you visit our website. We mainly use session cookies, which are not stored on your hard drive and are deleted when the browser is closed or after longer periods of inactivity. Only for the purchase you choose and for the “Remember me” function a persistent cookie will be stored, which will expire within 30 days of your last visit to
    You can view and delete cookies stored on your computer, and control how cookies are generally handled through your web browser settings. You can get more information on this topic from the manufacturer or through the “Help” function of your internet browser. Please note that our website functions may be limited or unavailable if you do not allow cookies.

Website Function Cookies

Our own cookies

We use functional cookies:

Necessary for the operation of the shopping basket and checkout

For your connection to the website

If you have accepted the terms and conditions

Third party functions

Like all websites we use third party applications such as YouTube video embedding.

Social Website Cookies

We use cookies so that you can share or like our pages.

All partner services adhere to confidentiality laws

Visitor Statistics Cookies

We use cookies necessary for statistical data.

Advertising Cookies

Cookies necessary for advertising or ad integration. In some cases affiliate networks are used.

Remarketing Cookies

You may often see an increased number of advertisements after visiting our site. We use an anonymous way of targeting ads with the “remarketing cookie”

For the management of cookies, you can be informed depending on the type of browser from the following:

 

(a)    https://support.google.com/chrome/answer/95647?hl=en (Chrome).

(b)    https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox).

(c)    http://www.opera.com/help/tutorials/security/cookies/ (Opera).

(d)    https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer).

(e)    https://support.apple.com/kb/PH21411 (Safari).

(f)    https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).

 

Register, login and order
When you register and are logged in, or when you place an order, or when you are logged in and start to place an order but do not complete it, we collect, process and use the personal data and information you provide to us within the framework of applicable personal data protection legislation character. We may use your product and service information when attempting to place an order in order to contact you using the information you provided to us during registration, where you have provided us with your consent.

We ask, as appropriate, for contact information such as name, address and billing, as well as information about the payment method you have chosen. In addition, we use your data to maintain our customer database so that only relevant data is stored there. In order to avoid typing errors and to ensure that the items you have ordered have actually been received by you, we check that the address you have entered is complete and accurate.

 

Transmission of information and special promotions and other updates
• We use your data to transmit the information that you have ordered or attempted to order from the range of products and for other promotional activities from to the email address provided by you. You can disable this email feature at any time.
• In addition, we may send you information about our goods and services to the email address provided by you during a purchase, only with your prior consent in this regard. You can object to the receipt of these e-mails at any time, without any charge, except for the costs of transmitting the e-mail according to the usual charges from the providers.
• We want you to enjoy reading our emails. Therefore, we try to include only information that is likely to be of interest to you. Therefore, we measure and store in your user profile message open and click rates, i.e. if and when you open our emails, what the content of the emails are when you click them, and whether and why our emails may not have been delivered. We may also use this data for statistical purposes.

Difference
We store and use your data when you contact us by phone, e-mail or through our contact form, or when you wanted to send us information in some other way and you therefore transmit your data to us for this purpose.
In addition, we store and use personal data and technical information to the extent necessary to prevent or prosecute abuse or other illegal behavior on our website, e.g. to maintain data security in the event of attacks against our IT systems. Finally, we store and use your data, to the extent that we are legally obliged to do so, such as in view of an official directive or a judicial or other decision of the Authorities, as well as to safeguard our rights and claims, as well as to legal defense.

DATA SECURITY

The security of your personal data is a high priority for us. Therefore, we protect your data, stored with us through technical and organizational measures to effectively prevent loss or misuse by third parties. In particular, our employees, who process personal data, are committed to maintaining confidentiality. To protect your personal data, data is transmitted in encrypted form.

YOUR RIGHTS

You have a legal right to be informed about your personal data stored with us, as well as to request its correction or deletion. The fastest, simplest and most convenient way to assert these rights is to log into your customer account and immediately edit your data stored there, or delete your customer account completely.

Data that we have to store due to legal, regulatory or other reasons will be locked rather than deleted in order to prevent it from being used for other purposes.

Data recorded due to previous communication will only be used for the purpose for which it was originally given to us and you will always have the right to manage, delete and transfer.

CONSENT, RIGHT TO OBJECT

To the extent that we will use data for a purpose which, according to the legal provisions, requires your consent, we will always ask for your express permission and link the permission you grant in accordance with the provisions on data protection. Once granted permission can be revoked at any time, with effect for the future and/or you can object to future uses of your data for advertising, market research and opinion purposes. The implementation of your objection/revocation of consent may take up to 30 days for technical reasons.For the purposes of withdrawing your consent or objection, a simple notification of these to us is sufficient by completing the contact form.

You always have the right to request the complete deletion of your data or their transfer to another company.

LINK TO WEBSITES OF OTHER COMPANIES

Our website may contain links to the websites of other companies. We are not responsible for the data protection measures of the external websites that you may access through these links. Please be informed in relation to the protection of your data on these external websites.

CHANGES TO THIS PRIVACY NOTICE

We wish to always present our customers with attractive product offers It may be necessary to renew and amend this data protection notice. If the changes may affect the consent given by you, we will inform you separately.

Close